{"id":341,"date":"2026-02-25T13:02:53","date_gmt":"2026-02-25T13:02:53","guid":{"rendered":"https:\/\/customactivewearfactory.com\/?page_id=341"},"modified":"2026-04-03T06:37:05","modified_gmt":"2026-04-03T06:37:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/customactivewearfactory.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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FAQ<\/h2>\n<\/div>\n <\/div><\/div>\n\n\n\n
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Avez-vous tout ce qu'il faut savoir ?<\/h2>\n<\/div>\n<\/div>\n\n\n\n
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Nous avons rassembl\u00e9 les questions les plus courantes que nous recevons de nos clients, ainsi que des r\u00e9ponses claires sur nos services de v\u00eatements d'entra\u00eenement.
Si vous avez encore des questions qui n'ont pas \u00e9t\u00e9 abord\u00e9es ici, n'h\u00e9sitez pas \u00e0 nous contacter - nous serons heureux de vous aider.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\n\n\nContactez nous<\/span>\n<\/span>\n<\/a>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n
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G\u00e9n\u00e9ral<\/h2>\n\n\n\n
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Q : \u00cates-vous un fabricant ou une soci\u00e9t\u00e9 commerciale ?<\/div><\/span><\/span><\/span><\/div>
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A :<\/strong> Nous sommes un fabricant bas\u00e9 dans le district de Xiling, dans la ville de Yichang, dans la province du Hubei, sp\u00e9cialis\u00e9 dans les v\u00eatements d'entra\u00eenement et de yoga. Notre gamme de produits comprend des soutiens-gorge de yoga, des pantalons\/leggings de yoga, des shorts de yoga, des d\u00e9bardeurs, des vestes, des sweats \u00e0 capuche, des pantalons de jogging, etc. Nous mettons l'accent sur un travail coh\u00e9rent et une qualit\u00e9 fiable pour les commandes en gros.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Q : Quelle est votre politique en mati\u00e8re d'\u00e9chantillons et quels sont vos d\u00e9lais de livraison ?<\/div><\/span><\/span><\/span><\/div>
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A :<\/strong> Si un \u00e9chantillon disponible<\/strong> existe, nous pouvons la fournir gratuit<\/strong>-Vous ne payez que les frais d'exp\u00e9dition.
Pour nouveaux \u00e9chantillons personnalis\u00e9s<\/strong>, la taxe d'\u00e9chantillonnage est de remboursable\/cr\u00e9ditable<\/strong> et peuvent \u00eatre renvoy\u00e9s ou d\u00e9duits de votre commande globale apr\u00e8s confirmation. La fabrication d'un \u00e9chantillon prend g\u00e9n\u00e9ralement environ une semaine<\/strong> une fois que tous les d\u00e9tails auront \u00e9t\u00e9 confirm\u00e9s.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Q : Quelle est votre politique en mati\u00e8re de DPI (propri\u00e9t\u00e9 intellectuelle) ?<\/div><\/span><\/span><\/span><\/div>
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A :<\/strong> Nous prenons au s\u00e9rieux la protection de la propri\u00e9t\u00e9 intellectuelle de nos clients. Nous vous aidons \u00e0 prot\u00e9ger vos les dessins, les logos, les \u0153uvres d'art, l'outillage et les \u00e9chantillons<\/strong>, et nous gardons les informations sur les projets confidentielles.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n

Produits<\/h2>\n\n\n\n
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Q : Quelle est la quantit\u00e9 minimale de commande (MOQ) ?<\/div><\/span><\/span><\/span><\/div>
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A :<\/strong> Notre MOQ est g\u00e9n\u00e9ralement de 100 pi\u00e8ces par dessin et par couleur<\/strong>, et vous pouvez m\u00e9langer 3-4 tailles<\/strong>.
La quantit\u00e9 demand\u00e9e peut varier en fonction du mod\u00e8le et du tissu. Certains styles n\u00e9cessitent 200 pi\u00e8ces par dessin et par couleur<\/strong> pour commencer (par exemple, certains soutiens-gorge de sport ou shorts de yoga).<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Q : De quoi avez-vous besoin pour r\u00e9aliser un \u00e9chantillon personnalis\u00e9 ?<\/div><\/span><\/span><\/span><\/div>
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A :<\/strong> Vous pouvez envoyer votre conception de l'\u0153uvre d'art\/de l'ensemble technique<\/strong> et des exigences sp\u00e9cifiques en mati\u00e8re de tissu. Si vous n'avez pas de pack technique, vous pouvez \u00e9galement partager des photos claires des produits<\/strong> ainsi que vos principales exigences, et nous pouvons d\u00e9velopper des \u00e9chantillons sur cette base.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n

Personnalisation<\/h2>\n\n\n\n
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Q : Les prix que vous proposez s'appliquent-ils \u00e0 des v\u00eatements finis ?<\/div><\/span><\/span><\/span><\/div>
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A :<\/strong> Oui. Nos prix s'entendent pour un v\u00eatement fini<\/strong>, emball\u00e9 dans un sac biod\u00e9gradable<\/strong>.
Les accessoires personnalis\u00e9s et les emballages sp\u00e9ciaux (par exemple, les \u00e9tiquettes \u00e0 suspendre, les sacs en poly\u00e9thyl\u00e8ne personnalis\u00e9s, les cartons, etc.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Q : Puis-je ajouter mon logo aux produits ?<\/div><\/span><\/span><\/span><\/div>
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A :<\/strong> Oui. Nous pouvons appliquer des logos par le biais d'options telles que transfert de chaleur<\/strong>, la s\u00e9rigraphie<\/strong>, logos en silicone\/gel<\/strong>, et d'autres m\u00e9thodes en fonction de votre conception. Veuillez envoyer le fichier de votre logo \u00e0 l'avance. Nous pouvons \u00e9galement personnaliser \u00e9tiquettes volantes, polybags, cartons<\/strong>, et les \u00e9l\u00e9ments d'emballage suppl\u00e9mentaires.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n

Service<\/h2>\n\n\n\n
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Q : Comment garantissez-vous la qualit\u00e9 des produits ?<\/div><\/span><\/span><\/span><\/div>
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A :<\/strong> Nous savons que la qualit\u00e9 affecte vos marges et l'exp\u00e9rience de vos clients. C'est pourquoi nous effectuons des contr\u00f4les de qualit\u00e9 \u00e0 toutes les \u00e9tapes cl\u00e9s, \u00e0 savoir les mati\u00e8res premi\u00e8res, l'ex\u00e9cution, les produits finis et l'emballage<\/strong>-afin de r\u00e9duire les probl\u00e8mes \u00e9vitables et les co\u00fbts suppl\u00e9mentaires inutiles.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Q : Fournissez-vous un service sur mesure ?<\/div><\/span><\/span><\/span><\/div>
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A :<\/strong> Oui. Nous fournissons un service sur mesure. OEM et ODM<\/strong> Les commandes sont les bienvenues.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Q : Si nous constatons que certains articles ne sont pas qualifi\u00e9s, comment proc\u00e9dez-vous ?<\/div><\/span><\/span><\/span><\/div>
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A :<\/strong> Veuillez contacter notre \u00e9quipe de vente et fournir des photos ou des vid\u00e9os claires<\/strong> montrant le probl\u00e8me. Nous examinerons le cas et, si n\u00e9cessaire, demanderons que les articles soient renvoy\u00e9s pour v\u00e9rification afin d'identifier la cause du probl\u00e8me. En fonction de la situation, nous pouvons r\u00e9tablir les \u00e9l\u00e9ments affect\u00e9s<\/strong> ou appliquer une d\u00e9duction ou un cr\u00e9dit appropri\u00e9<\/strong> dans l'ordre suivant.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n

Paiement<\/h2>\n\n\n\n
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Q : Quelles sont vos conditions de paiement ?<\/div><\/span><\/span><\/span><\/div>
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A :<\/strong> Nous acceptons T\/T<\/strong>, Western Union<\/strong>, MoneyGram<\/strong>, et Assurance commerciale<\/strong>. PayPal<\/strong> est disponible pour commandes d'\u00e9chantillons uniquement<\/strong>.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n

Exp\u00e9dition<\/h2>\n\n\n\n
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Q : Comment s'effectue la livraison ?<\/div><\/span><\/span><\/span><\/div>
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A :<\/strong> Pour les petits colis, nous recommandons g\u00e9n\u00e9ralement un envoi express tel que DHL\/UPS\/FedEx<\/strong>. Pour les commandes en gros, fret maritime<\/strong> est souvent l'option la plus rentable lorsque le d\u00e9lai n'est pas urgent.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Q : Quels sont les frais d'exp\u00e9dition ?<\/div><\/span><\/span><\/span><\/div>
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A :<\/strong> Les frais d'exp\u00e9dition d\u00e9pendent de la m\u00e9thode d'exp\u00e9dition et du poids\/volume final de l'envoi. Contactez notre \u00e9quipe de vente internationale en indiquant vos styles et quantit\u00e9s, et nous vous fournirons un devis d'exp\u00e9dition de r\u00e9f\u00e9rence.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

Q : Quel est le d\u00e9lai de production ?<\/div><\/span><\/span><\/span><\/div>
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A :<\/strong> L'\u00e9chantillonnage dure g\u00e9n\u00e9ralement 5-7 jours ouvrables<\/strong>, et la production en vrac prend g\u00e9n\u00e9ralement 20-25 jours ouvrables<\/strong>, en fonction de la complexit\u00e9 du style et de la quantit\u00e9 command\u00e9e.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n <\/div><\/div>\n<\/div>\n <\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"#gspb_row-id-gsbp-0051f8b{justify-content:space-between;margin-top:0;margin-bottom:0;display:flex;flex-wrap:wrap;background-image:url(https:\/\/customactivewearfactory.com\/wp-content\/uploads\/2026\/03\/banner.jpg)}#gspb_row-id-gsbp-0051f8b>.gspb_row__content{display:flex;justify-content:space-between;margin:0 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