{"id":341,"date":"2026-02-25T13:02:53","date_gmt":"2026-02-25T13:02:53","guid":{"rendered":"https:\/\/customactivewearfactory.com\/?page_id=341"},"modified":"2026-04-03T06:37:05","modified_gmt":"2026-04-03T06:37:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/customactivewearfactory.com\/es\/faq\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"
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Preguntas frecuentes<\/h2>\n<\/div>\n <\/div><\/div>\n\n\n\n
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\u00bfSabes todo lo que necesitas saber?<\/h2>\n<\/div>\n<\/div>\n\n\n\n
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Hemos recopilado las preguntas m\u00e1s frecuentes que nos hacen nuestros clientes, junto con respuestas claras sobre nuestros servicios de ropa deportiva.
Si a\u00fan tienes alguna pregunta que no se haya abordado aqu\u00ed, no dudes en ponerte en contacto con nosotros; estaremos encantados de ayudarte.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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\n\n\nCont\u00e1ctanos<\/span>\n<\/span>\n<\/a>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n
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General<\/h2>\n\n\n\n
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P: \u00bfSon ustedes fabricantes o una empresa comercializadora?<\/div><\/span><\/span><\/span><\/div>
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R:<\/strong> Somos un fabricante con sede en el distrito de Xiling, ciudad de Yichang, provincia de Hubei, especializado en ropa deportiva y de yoga. Nuestra gama de productos incluye sujetadores de yoga, pantalones y leggings de yoga, pantalones cortos de yoga, camisetas sin mangas, chaquetas, sudaderas con capucha, pantalones de jogging y mucho m\u00e1s. Nos centramos en ofrecer una confecci\u00f3n impecable y una calidad confiable para pedidos al por mayor.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

P: \u00bfCu\u00e1l es su pol\u00edtica de muestras y cu\u00e1les son los plazos de entrega?<\/div><\/span><\/span><\/span><\/div>
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R:<\/strong> Si un muestra disponible<\/strong> Si existe, podemos proporcionarlo sin costo alguno<\/strong>\u2014solo tienes que pagar los gastos de env\u00edo.
Para nuevas muestras personalizadas<\/strong>, la tarifa de muestreo es reembolsable\/acumulable<\/strong> y se pueden devolver o deducir de tu pedido al por mayor tras la confirmaci\u00f3n. La elaboraci\u00f3n de muestras suele tardar alrededor de una semana<\/strong> una vez que se hayan confirmado todos los detalles.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

P: \u00bfCu\u00e1l es su pol\u00edtica en materia de propiedad intelectual?<\/div><\/span><\/span><\/span><\/div>
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R:<\/strong> Nos tomamos muy en serio la protecci\u00f3n de la propiedad intelectual de nuestros clientes. Te ayudamos a proteger tu dise\u00f1os, logotipos, material gr\u00e1fico, utillaje y muestras<\/strong>, y mantenemos la confidencialidad de la informaci\u00f3n del proyecto.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n

Productos<\/h2>\n\n\n\n
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P: \u00bfCu\u00e1l es su cantidad m\u00ednima de pedido (MOQ)?<\/div><\/span><\/span><\/span><\/div>
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R:<\/strong> Nuestro pedido m\u00ednimo suele ser 100 unidades por dise\u00f1o y por color<\/strong>, y puedes mezclar Tallas 3\u20134<\/strong>.
El pedido m\u00ednimo puede variar seg\u00fan el dise\u00f1o y el tejido. Algunos modelos requieren 200 unidades por dise\u00f1o y por color<\/strong> para empezar (por ejemplo, ciertos sujetadores deportivos o pantalones cortos de yoga).<\/p>\n<\/div><\/div><\/div>\n\n\n\n

P: \u00bfQu\u00e9 se necesita para hacer una muestra personalizada?<\/div><\/span><\/span><\/span><\/div>
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R:<\/strong> Puedes enviar tu dise\u00f1o gr\u00e1fico\/ficha t\u00e9cnica<\/strong> y los requisitos espec\u00edficos del tejido. Si no tienes un dossier t\u00e9cnico, tambi\u00e9n puedes compartir fotos n\u00edtidas de los productos<\/strong> adem\u00e1s de sus requisitos clave, y podremos desarrollar muestras basadas en ellos.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n

Personalizaci\u00f3n<\/h2>\n\n\n\n
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P: \u00bfLos precios que ofrecen son por prendas terminadas?<\/div><\/span><\/span><\/span><\/div>
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R:<\/strong> S\u00ed. Nuestro precio es por un prenda terminada<\/strong>, empaquetado en un bolsa biodegradable<\/strong>.
Los accesorios personalizados y los embalajes especiales (por ejemplo, etiquetas colgantes, bolsas de pl\u00e1stico personalizadas, cajas de cart\u00f3n, etc.) se cotizan por separado.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

P: \u00bfPuedo a\u00f1adir mi logotipo a los productos?<\/div><\/span><\/span><\/span><\/div>
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R:<\/strong> S\u00ed. Podemos aplicar logotipos mediante opciones como transferencia de calor<\/strong>, serigraf\u00eda<\/strong>, logotipos de silicona\/gel<\/strong>, y otros m\u00e9todos seg\u00fan tu dise\u00f1o. Por favor, env\u00eda el archivo de tu logotipo con anticipaci\u00f3n. Tambi\u00e9n podemos personalizar etiquetas colgantes, bolsas de pl\u00e1stico, cajas de cart\u00f3n<\/strong>, y otros art\u00edculos de embalaje.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n

Servicio<\/h2>\n\n\n\n
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P: \u00bfC\u00f3mo garantizan la calidad de los productos?<\/div><\/span><\/span><\/span><\/div>
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R:<\/strong> Sabemos que la calidad influye en sus m\u00e1rgenes y en la experiencia del cliente. Por eso llevamos a cabo controles de calidad en todas las etapas clave, que abarcan materias primas, mano de obra, productos terminados y embalaje<\/strong>\u2014para ayudar a reducir los problemas evitables y los costos adicionales innecesarios.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

P: \u00bfOfrecen servicios personalizados?<\/div><\/span><\/span><\/span><\/div>
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R:<\/strong> S\u00ed. Ofrecemos un servicio personalizado. OEM y ODM<\/strong> Se aceptan pedidos.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

P: Si descubrimos que algunos art\u00edculos no cumplen los requisitos, \u00bfc\u00f3mo se gestiona la situaci\u00f3n?<\/div><\/span><\/span><\/span><\/div>
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R:<\/strong> P\u00f3ngase en contacto con nuestro equipo de ventas y facilite fotos o videos n\u00edtidos<\/strong> que muestre el problema. Analizaremos el caso y, si es necesario, solicitaremos que se nos devuelvan los art\u00edculos para verificarlos e identificar la causa. Dependiendo de la situaci\u00f3n, podemos repetir las acciones en los elementos afectados<\/strong> o aplicar la deducci\u00f3n o el cr\u00e9dito correspondiente<\/strong> en el siguiente pedido.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n

Pago<\/h2>\n\n\n\n
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P: \u00bfCu\u00e1les son sus condiciones de pago?<\/div><\/span><\/span><\/span><\/div>
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R:<\/strong> Aceptamos T\/T<\/strong>, Western Union<\/strong>, MoneyGram<\/strong>, y Garant\u00eda comercial<\/strong>. PayPal<\/strong> est\u00e1 disponible para solo pedidos de muestra<\/strong>.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n\n\n\n

Env\u00edos<\/h2>\n\n\n\n
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P: \u00bfC\u00f3mo gestionan los env\u00edos?<\/div><\/span><\/span><\/span><\/div>
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R:<\/strong> Para paquetes peque\u00f1os, solemos recomendar env\u00edos urgentes como DHL\/UPS\/FedEx<\/strong>. Para pedidos al por mayor, transporte mar\u00edtimo<\/strong> suele ser la opci\u00f3n m\u00e1s econ\u00f3mica cuando no hay prisa.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

P: \u00bfCu\u00e1nto cuesta el env\u00edo?<\/div><\/span><\/span><\/span><\/div>
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R:<\/strong> Los gastos de env\u00edo dependen del m\u00e9todo de env\u00edo y del peso o volumen final del env\u00edo. Ponte en contacto con nuestro equipo de ventas internacionales indicando los modelos y las cantidades, y te proporcionaremos un presupuesto de env\u00edo orientativo.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

P: \u00bfCu\u00e1l es el plazo de entrega?<\/div><\/span><\/span><\/span><\/div>
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R:<\/strong> El muestreo suele tardar 5\u20137 d\u00edas h\u00e1biles<\/strong>, y la producci\u00f3n a gran escala suele llevar 20-25 d\u00edas h\u00e1biles<\/strong>, dependiendo de la complejidad del dise\u00f1o y la cantidad del pedido.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n <\/div><\/div>\n<\/div>\n <\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"#gspb_row-id-gsbp-0051f8b{justify-content:space-between;margin-top:0;margin-bottom:0;display:flex;flex-wrap:wrap;background-image:url(https:\/\/customactivewearfactory.com\/wp-content\/uploads\/2026\/03\/banner.jpg)}#gspb_row-id-gsbp-0051f8b>.gspb_row__content{display:flex;justify-content:space-between;margin:0 auto;width:100%;flex-wrap:wrap}div[id^=gspb_col-id]{box-sizing:border-box;position:relative;padding:var(--gs-row-column-padding, 15px min(3vw, 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